Agentforce for Public Sector
Vendor: Salesforce · HQ: United States · Category: Business operations · Compliance
Last verified · Added · 4 sources · How we verify
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What it does
Salesforce offers pre-built Agentforce templates and subagents for government. Complaint Management resolves cases end to end and turns complaints into structured case records. Benefit and Licensing Assistance assesses eligibility. A Compliance subagent detects code violations, captures enforcement details, calculates regulatory fees and drafts visit summaries. Regulatory Compliance alerts on code violations and enforces actions, and Internal Compliance Management runs service-catalog flows and creates incidents. Agents are customised with Agentforce Builder and Agentforce Script. Salesforce announced on June 4, 2025 that Agentforce, Data Cloud, Marketing Cloud and Tableau Next achieved FedRAMP High authorization. On the FedRAMP Marketplace, Salesforce Government Cloud Plus (FR2003061248) is FedRAMP Authorized at High.
Frameworks
Vendor-claimed FedRAMP
Pricing (as published)
Not published for Public Sector editions (30-day Public Sector Solutions trial offered)
Tasks
workflow-automationcase-investigationgovernment-compliance
Sources
- salesforce.com/government/artificial-intelligence/ (primary)
- salesforce.com/news/stories/fedramp-high-agentforce-salesforce-platform/
- salesforce.com/company/locations/
- fedramp.gov/marketplace/products/FR2003061248/
Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email sales@heritageservices.online. See our methodology.
Use-case comparisons
- US public-sector and FedRAMP AI agents — 5 verified listings (US government, FedRAMP and public-sector compliance or security operations)
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Alternatives
- Appian Agent Studio (AI agents) — Generally available Agent Studio for deploying AI agents inside Appian processes that reason over enterprise data and act under platform guardrails; Appian Government Cloud is FedRAMP High authorized. (shared tags: FedRAMP)
- Andesite Human-AI SOC (Azimuth for Government) — Agentic SOC platform with configurable agents for alert triage, enrichment, investigation and remediation under analyst oversight; its government offering is FedRAMP High authorized. (shared tags: FedRAMP)
- Anecdotes Agentic GRC (Agent Library and Agent Studio) — Enterprise GRC platform with built-in agents for evidence analysis, control assessment, risk enrichment and findings extraction, plus an Agent Studio for custom GRC agents and agentic TPRM. (shared tags: FedRAMP)
- IntelliGRC Evan and Alfie AI agents — CMMC- and NIST 800-171-focused GRC platform whose AI agents auto-map evidence to assessment objectives (Evan) and run automated control gap assessments with remediation steps (Alfie); FedRAMP 20x Low authorized. (shared tags: FedRAMP)
- RegScale RegML AI agents (RegScale CCM) — Continuous controls monitoring platform whose RegML AI agents monitor controls, collect evidence, draft control documentation and trigger remediation for FedRAMP, CMMC and NIST programmes; RegScale CCM is FedRAMP High authorized. (shared tags: FedRAMP)
- Definely Enhance — Agentic AI system inside Microsoft Word that plans contract drafting and review tasks and hands them to specialised agents, with lawyer oversight.
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