Agentforce for Public Sector

Vendor: Salesforce · HQ: United States · Category: Business operations · Compliance

Last verified · Added · 4 sources · How we verify

Visit official site (opens in new tab) Claim this listing

Vendor? Get your “Listed on Agent Index” badge

What it does

Salesforce offers pre-built Agentforce templates and subagents for government. Complaint Management resolves cases end to end and turns complaints into structured case records. Benefit and Licensing Assistance assesses eligibility. A Compliance subagent detects code violations, captures enforcement details, calculates regulatory fees and drafts visit summaries. Regulatory Compliance alerts on code violations and enforces actions, and Internal Compliance Management runs service-catalog flows and creates incidents. Agents are customised with Agentforce Builder and Agentforce Script. Salesforce announced on June 4, 2025 that Agentforce, Data Cloud, Marketing Cloud and Tableau Next achieved FedRAMP High authorization. On the FedRAMP Marketplace, Salesforce Government Cloud Plus (FR2003061248) is FedRAMP Authorized at High.

Frameworks

FedRAMP

Vendor-claimed FedRAMP

Pricing (as published)

Not published for Public Sector editions (30-day Public Sector Solutions trial offered)

Tasks

workflow-automationcase-investigationgovernment-compliance

Sources

  1. salesforce.com/government/artificial-intelligence/ (primary)
  2. salesforce.com/news/stories/fedramp-high-agentforce-salesforce-platform/
  3. salesforce.com/company/locations/
  4. fedramp.gov/marketplace/products/FR2003061248/

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email sales@heritageservices.online. See our methodology.

Not legal or audit advice. Confirm current pricing, framework coverage and India-regulatory claims with the vendor before purchasing.

Use-case comparisons

Compare Agentforce for Public Sector with

Alternatives

See all Agentforce for Public Sector alternatives →

Stay updated

We use your email only to send the newsletter. See our privacy policy.