Sophos MDR AI Agents (Triage and Case Investigation)

Vendor: Sophos · HQ: United Kingdom · Category: Security

Last verified · Added · 4 sources · How we verify

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What it does

Sophos says its MDR service runs two production AI agents: a Triage Agent that activates on each new detection to extract entities, link duplicates, spot benign pen-test activity and set severity, and a Case Investigation Agent whose planning, execution and analysis sub-agents run queries, enrich IoCs and produce a verdict, timeline and recommended actions. Sophos analysts validate findings and act. The MDR page markets the service as an 'Agentic SOC' and states 52% of MDR cases are resolved end-to-end by AI. Separately, Sophos XDR has an AI Assistant for self-managed investigations. Sophos Ltd is incorporated in England and Wales with registered offices in Abingdon, UK; Taegis MDR (from Secureworks) is also sold in the Sophos portfolio.

Frameworks

No framework tags verified yet.

Vendor-claimed NIS2, NIST

Pricing (as published)

Not published

Tasks

security-operationsalert-triageincident-responsethreat-detection

Sources

  1. sophos.com/en-us/blog/sophos-ai-agents-accelerating-mdr-and-powering-the-agentic-soc (primary)
  2. sophos.com/en-us/services/managed-detection-and-response
  3. sophos.com/en-us/solutions/ai-cybersecurity/ai-assistant
  4. sophos.com/en-us/legal

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email sales@heritageservices.online. See our methodology.

Not legal or audit advice. Confirm current pricing, framework coverage and India-regulatory claims with the vendor before purchasing.

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