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Box AI Agents (Box Agent, Extract, Classification and custom agents; Box for Government)

Vendor: Box · HQ: United States · Category: Business operations · Compliance

Last verified · Added · 7 sources · How we verify

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What it does

Box AI Agents run on content stored in Box and respect existing user permissions, retention rules and compliance controls. Box says the Box Agent reasons, creates multi-step plans and chains native tools to find files, analyse data and create deliverables (for example first-pass review of vendor MSAs against a playbook, RFP responses, or regulatory gap analyses). Specialised agents include the AI Extract Agent (custom fields and extraction logic to turn contracts, forms and images into structured metadata; Box Extract reached general availability with 'advanced agentic capabilities'), the AI Classification Agent (context-aware sensitivity labelling at scale) and the AI Threat Analysis Agent (summarises security alerts for triage). Admins can build and test custom agents in Box AI Studio with scoped knowledge and model choice (OpenAI, Anthropic, Google); rule-based agent guardrails are marked coming soon. Custom agents, agentic workflows and Pro Mode are listed under the Enterprise Advanced plan. For government, Box's FedRAMP Marketplace description states that 'BoxAI operates entirely within the FedRAMP High boundary'; Box is also GovRAMP Authorized (High) and TX-RAMP Level 2.

Frameworks

FedRAMP

Vendor-claimed FedRAMP, GovRAMP, TX-RAMP, DoD IL4, CJIS, HIPAA

Government authorizations

Registry records checked 2026-10-18. Scope “listing” means the certified product is this listing or the government boundary it already documents; “platform-only” means another product line is certified and the vendor does not state this agent is inside that boundary.

Program Product Status Scope Source
FedRAMP Box Enterprise Cloud Content Collaboration Platform (BoxAI in boundary) · FedRAMP Authorized · F1212191840A · High · authorized 2025-03-25 FedRAMP Authorized listing Registry
GovRAMP Box Enterprise Cloud Content Collaboration Platform · Authorized · High Authorized Vendor platform; agent scope not stated Registry
TX-RAMP Box Enterprise Cloud Content Collaboration Platform · Level 2 · TX985384 Level 2 Vendor platform; agent scope not stated Registry

Pricing (as published)

Not published for agents. Box lists custom AI agents, agentic workflows and Box Agent Pro Mode under the Enterprise Advanced plan (box.com/agents); plan price not captured.

Tasks

workflow automationprocess automationagentic opscontract reviewgovernment compliance

Sources

  1. box.com/agents (primary)
  2. box.com/fedramp
  3. blog.box.com/box-announces-general-availability-box-extract-transform-enterprise-content-actionable-data
  4. blog.box.com/state-and-local-governments-turn-box-modernize-workflows-secure-ai
  5. fedramp.gov/marketplace/products/F1212191840A/
  6. govramp.org/program-participants
  7. dir.texas.gov/resource-library-item/tx-ramp-certified-cloud-products

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email sales@heritageservices.online. See our methodology.

Not legal or audit advice. Confirm current pricing, framework coverage and India-regulatory claims with the vendor before purchasing.

Use-case comparisons

Compare Box AI Agents (Box Agent, Extract, Classification and custom agents; Box for Government) with

Alternatives

  • Agentforce for Public Sector — Pre-built Agentforce agents for federal, state and local government, covering complaint management, benefits and licensing, code-violation compliance and internal IT compliance; Salesforce says Agentforce is FedRAMP High authorized in Government Cloud Plus. (shared tags: FedRAMP)
  • Appian Agent Studio (AI agents) — Generally available Agent Studio for deploying AI agents inside Appian processes that reason over enterprise data and act under platform guardrails; Appian Government Cloud is FedRAMP High authorized. (shared tags: FedRAMP)
  • IBM watsonx Orchestrate (incl. watsonx Orchestrate for Government) — IBM's agent platform to build, deploy, orchestrate and govern AI agents (IBM, custom and partner agents for HR, procurement and other domains); watsonx Orchestrate for Government is in scope of IBM Data Services for Government, FedRAMP Moderate. (shared tags: FedRAMP)
  • Pega AI agents (Pega Cloud for Government) — Enterprise workflow platform whose AI agents (Coach, Knowledge Buddy, Automate, developer agents and the Blueprint design agent) run on Pega's trusted workflows; Pega Cloud for Government, including these gen AI agents, is FedRAMP High authorized. (shared tags: FedRAMP)
  • Abnormal AI Security Mailbox (Abnormal AI for Government) — Autonomous agent for email security operations that triages user-reported emails, removes related malicious campaign messages across the organisation and replies to reporters; included in Abnormal AI for Government, which is FedRAMP and GovRAMP Moderate authorized. (shared tags: FedRAMP)
  • Andesite Human-AI SOC (Azimuth for Government) — Agentic SOC platform with configurable agents for alert triage, enrichment, investigation and remediation under analyst oversight; its government offering is FedRAMP High authorized. (shared tags: FedRAMP)

See all Box AI Agents (Box Agent, Extract, Classification and custom agents; Box for Government) alternatives →

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