Blackpoint AI SOC Agent for ITDR (autonomous identity threat containment for Microsoft 365 and Google Workspace) vs ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents)
Blackpoint AI SOC Agent for ITDR (autonomous identity threat containment for Microsoft 365 and Google Workspace) (Blackpoint Cyber (Blackpoint Holdings, LLC)) and ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) (ManageEngine (Zoho Corporation)) are both listed in the Security category of Agent Index. They share no framework tags in our dataset.
| Field |  Blackpoint AI SOC Agent for ITDR (autonomous identity threat containment for Microsoft 365 and Google Workspace) |  ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) |
|---|---|---|
| Vendor | Blackpoint Cyber (Blackpoint Holdings, LLC) | ManageEngine (Zoho Corporation) |
| HQ | United States · North America | India · India |
| Primary category | Security | Security |
| Also listed in | Security | Security, Business operations |
| Summary | AI SOC agent inside Blackpoint's managed ITDR service that autonomously contains high-confidence credential attacks on Microsoft 365 and Google Workspace accounts: it suspends the account, forces a password reset, ends active sessions and logs its reasoning, and escalates anything below its confidence threshold to a human SOC analyst. Generally available since July 8, 2026. | Prebuilt AI agents in ManageEngine Endpoint Central that triage EDR events (MITRE ATT&CK mapping, prioritized next steps), investigate device problems and diagnose failed patches, plus Agent Studio for custom endpoint agents. |
| Framework tags (Agent Index) | — | — |
| Frameworks (vendor-claimed) | — | — |
| Capabilities / tasks | incident response, threat detection, alert triage, security operations | alert triage, threat detection, case investigation, remediation, workflow automation |
| Pricing (as published) | Not published. The AI SOC Agent is included with all Blackpoint ITDR service tiers at no additional cost (vendor release); ITDR pricing is by quote, mainly sold through MSP partners. | Not published for the agents (Endpoint Central editions are published from $795 per year for 50 endpoints; edition that includes Zia agents not stated) |
| Pricing model | quote | quote |
| Primary source | https://blackpointcyber.com/press/blackpoint-cyber-unveils-new-identity-threat-ai-soc-agent/ | https://www.manageengine.com/products/desktop-central/ai/ |
| Last checked | 2026-10-19 | 2026-10-18 |
| Official site | https://blackpointcyber.com/press/blackpoint-cyber-unveils-new-identity-threat-ai-soc-agent/ | https://www.manageengine.com/products/desktop-central/ai/ |
Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.
Also in this use case
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Use-case comparisons
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