Keepnet Incident Responder AI agent (phishing incident response and agentic security awareness)

Vendor: Keepnet Labs (Keepnet Labs Ltd.) · HQ: United Kingdom · Category: Security

Last verified · Added · 6 sources · How we verify

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What it does

Keepnet is a human risk management platform (phishing simulation across email, voice, SMS, QR and callback, security awareness training, a phishing reporter add-in and Incident Responder). Keepnet's Incident Responder page says Keepnet runs an AI agent across the platform: in incident response the agent reviews reported emails, opens investigations and recommends what should happen next, but it does not execute those actions itself. Every recommendation goes to a human approval queue, so analysts decide what happens in mailboxes. Analysts can brief the agent in plain language instead of writing rules and schedule recurring tasks for it. Reported messages are analysed automatically and copies in other mailboxes can be removed. On the awareness side, Keepnet markets 'Agentic AI' that plans, builds and delivers training and simulations autonomously, tailored by role, risk, language and regulation. Speed and risk-reduction figures (for example 48.6x faster analysis) are vendor claims. This is a recommend-and-approve agent, weaker on autonomy than active-mode email agents.

Frameworks

No framework tags verified yet.

Pricing (as published)

Published per-user MSRP tiers on keepnetlabs.com/pricing (USD/EUR/GBP, by user band; e.g. Incident Responder bought alone is shown at about US$0.72–1.04 per user in the 25–1,000-user bands, and bundle plans from about US$1.40 to US$3.15 per user in the 25–500-user bands). Static capture: check the page for billing period and column mapping; 1,000+ users by quote.

Tasks

phishing triageemail securityincident responsealert triage

Sources

  1. keepnetlabs.com/products/incident-responder (primary)
  2. keepnetlabs.com/
  3. keepnetlabs.com/pricing
  4. keepnetlabs.com/about
  5. keepnetlabs.com/contact-us
  6. doc.keepnetlabs.com/legal-hub/for-everyone/website/terms-of-use

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email sales@heritageservices.online. See our methodology.

Not legal or audit advice. Confirm current pricing, framework coverage and India-regulatory claims with the vendor before purchasing.

Use-case comparisons

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Alternatives

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