ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) vs Ontinue ION MXDR autonomous investigations (agentic AI SOC for Microsoft Defender and Sentinel)
ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) (ManageEngine (Zoho Corporation)) and Ontinue ION MXDR autonomous investigations (agentic AI SOC for Microsoft Defender and Sentinel) (Ontinue (Ontinue AG)) are both listed in the Security category of Agent Index. They share no framework tags in our dataset.
| Field |  ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) |  Ontinue ION MXDR autonomous investigations (agentic AI SOC for Microsoft Defender and Sentinel) |
|---|---|---|
| Vendor | ManageEngine (Zoho Corporation) | Ontinue (Ontinue AG) |
| HQ | India · India | Switzerland · Europe |
| Primary category | Security | Security |
| Also listed in | Security, Business operations | Security |
| Summary | Prebuilt AI agents in ManageEngine Endpoint Central that triage EDR events (MITRE ATT&CK mapping, prioritized next steps), investigate device problems and diagnose failed patches, plus Agent Studio for custom endpoint agents. | Zurich-headquartered managed detection and response provider for Microsoft Defender and Sentinel whose ION MXDR service uses a team of AI agents to run autonomous Tier 2-level incident investigations (aggregate telemetry, form and test hypotheses) before handing a step-by-step summary to an Ontinue Cyber Defender. |
| Framework tags (Agent Index) | — | — |
| Frameworks (vendor-claimed) | — | — |
| Capabilities / tasks | alert triage, threat detection, case investigation, remediation, workflow automation | security operations, alert triage, case investigation, incident response, threat detection |
| Pricing (as published) | Not published for the agents (Endpoint Central editions are published from $795 per year for 50 endpoints; edition that includes Zia agents not stated) | Not published |
| Pricing model | quote | quote |
| Primary source | https://www.manageengine.com/products/desktop-central/ai/ | https://www.ontinue.com/first-to-launch-agentic-ai-mdr/ |
| Last checked | 2026-10-18 | 2026-10-19 |
| Official site | https://www.manageengine.com/products/desktop-central/ai/ | https://www.ontinue.com/first-to-launch-agentic-ai-mdr/ |
Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.
Also in this use case
Other verified listings that share a task tag or use-case group with ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) or Ontinue ION MXDR autonomous investigations (agentic AI SOC for Microsoft Defender and Sentinel). Open a pair page or the use-case table — this is not a ranking.
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Use-case comparisons
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