Ivalua IVA and IVA Studio (single source-to-pay AI agent with skills and sub-agents) vs ServiceNow Now Assist
Ivalua IVA and IVA Studio (single source-to-pay AI agent with skills and sub-agents) (Ivalua (Ivalua SAS)) and ServiceNow Now Assist (ServiceNow) are both listed in the Business operations category of Agent Index. They share no framework tags in our dataset. Only ServiceNow Now Assist is tagged for SOC 2, ISO 27001.
| Field |  Ivalua IVA and IVA Studio (single source-to-pay AI agent with skills and sub-agents) |  ServiceNow Now Assist |
|---|---|---|
| Vendor | Ivalua (Ivalua SAS) | ServiceNow |
| HQ | France · Europe | United States · North America |
| Primary category | Business operations | Business operations |
| Also listed in | Business operations, Risk | Business operations, Risk, Compliance |
| Summary | IVA is a single procurement agent with full access to the Ivalua source-to-pay platform: it can set up and launch sourcing events, redline contracts with approved language, validate invoices against contract terms, and react to supplier-risk events by finding affected contracts and proposing a mitigation plan, inheriting the invoking user's permissions with every action logged. | Generative AI assistance across the ServiceNow platform, including IT, customer and GRC/IRM workflows depending on licensed modules. |
| Framework tags (Agent Index) | — | SOC 2, ISO 27001 |
| Frameworks (vendor-claimed) | — | — |
| Capabilities / tasks | process automation, workflow automation, contract review, vendor risk, agentic ops | workflow automation, irm, it service, ai governance |
| Pricing (as published) | Not published | Not verified |
| Pricing model | quote | quote |
| Primary source | https://www.ivalua.com/technology/agentic-ai/ | https://www.servicenow.com/ |
| Last checked | 2026-10-19 | 2026-10-18 |
| Official site | https://www.ivalua.com/technology/agentic-ai/ | https://www.servicenow.com/ |
Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.
Also in this use case
Other verified listings that share a task tag or use-case group with Ivalua IVA and IVA Studio (single source-to-pay AI agent with skills and sub-agents) or ServiceNow Now Assist. Open a pair page or the use-case table — this is not a ranking.
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Use-case comparisons
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