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Halo AI Agents (service management with FedRAMP GRC module) vs ServiceNow Now Assist

Halo AI Agents (service management with FedRAMP GRC module) (Halo (Halo Service Solutions Limited)) and ServiceNow Now Assist (ServiceNow) are both listed in the Business operations category of Agent Index. They share no framework tags in our dataset. Only ServiceNow Now Assist is tagged for SOC 2, ISO 27001.

Field	Halo AI Agents (service management with FedRAMP GRC module)	ServiceNow Now Assist
Vendor	Halo (Halo Service Solutions Limited)	ServiceNow
HQ	United Kingdom · Europe	United States · North America
Primary category	Business operations	Business operations
Also listed in	Business operations, Compliance	Business operations, Risk, Compliance
Summary	ITSM/ESM platform (formerly HaloITSM) with AI agents: conversational agents for end users and fulfillers, and process agents (Dispatch, 1st Line Support, Major Incident, Knowledge, Change Management) that act on their own within role-based permissions. The platform, including a FedRAMP/CMMC GRC module, is FedRAMP 20x Moderate.	Generative AI assistance across the ServiceNow platform, including IT, customer and GRC/IRM workflows depending on licensed modules.
Framework tags (Agent Index)	—	SOC 2, ISO 27001
Frameworks (vendor-claimed)	FedRAMP, CMMC	—
Capabilities / tasks	it service, incident response, workflow automation, government compliance	workflow automation, irm, it service, ai governance
Pricing (as published)	Published on usehalo.com/pricing (UK view): £66 per agent (service-desk seat) per month; AI Agents are included across all plans.	Not verified
Pricing model	published-tiers	quote
Primary source	https://www.usehalo.com/halo-ai	https://www.servicenow.com/
Last checked	2026-10-18	2026-10-18
Official site	https://www.usehalo.com/halo-ai	https://www.servicenow.com/

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Halo AI Agents (service management with FedRAMP GRC module) or ServiceNow Now Assist. Open a pair page or the use-case table — this is not a ranking.

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Halo AI Agents (service management with FedRAMP GRC module) vs ServiceNow Now Assist

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